Boutique POS: 3 Must-Have Software Features

Shopping for a point of sale (POS) system for your boutique? Start thinking like your customers! 

When your customers visit your boutique, they have specific wants in mind. Maybe they want a cocktail dress in a certain color for an upcoming party, or they’re searching for a pair of jeans in exactly the right wash. 

These specifications help them fill an empty niche in their closets — and similar requirements can help you on your journey to finding the perfect boutique POS system.

In this blog, we’ll explore three retail-specific software needs that you should keep in mind when shopping for a boutique POS system. 

1. Robust Inventory Management

Inventory management is one of the most important aspects of running a retail business. Effective inventory management increases customer satisfaction, prevents lost sales, and staves off storage and cash flow issues. 

Your boutique POS system is the most valuable tool you have at your disposal for managing inventory. Rather than spending countless hours recording inventory by hand, your boutique POS can track your stock levels and provide you with an accurate overview of your inventory at any time. 

Here are a few inventory management features that are particularly helpful for boutiques:

• Real-time inventory updates give you an accurate report of your available inventory at any time.

• A style matrix supports unlimited sizes, colors, and styles to accommodate your boutique’s vast inventory and scale with you as you expand your offerings.
• Integrated purchase orders enable easy reordering when your stock levels are running low. 

Boutique POS software features like these will save you time, prevent stockouts, reduce excess inventory, and boost your bottom line. 

2. Speedy Checkout Tools

Providing top-notch customer service is an essential part of operating a successful boutique, and that means crafting a convenient experience for your customers every time they visit your store. 

On busy days, long waits for checkout can frustrate your customers and cause your team stress. A customizable boutique POS touchscreen can speed up the checkout process by allowing you to arrange the layout of your POS interface in a way that works for you and your team. 

Along with a customizable touchscreen, here are a few other boutique POS features that can help you provide fast, exceptional customer service: 

• Smart search allows you to answer customer questions accurately and quickly. If a customer asks if you have a shirt available in a different size or color, you can use your boutique POS’ smart search feature to point them in the right direction. 

• Mobile POS allows you to check on inventory for your guests from the sales floor — and even complete entire transactions if checkout lines are getting too long.
• Integrated barcoding enables you to print your own custom barcodes for your products that cashiers can scan at checkout, rather than manually entering pricing information.  

Your boutique POS system should act as your sales partner, empowering you to assist customers with any questions they may have and to provide them with a quick and painless checkout process. 

3. Customer Loyalty Program

If your goal is to grow your small business, a customer loyalty program is essential. Loyalty programs help you retain customers and boost sales, propelling your boutique on its journey to becoming a neighborhood favorite. 

With a loyalty program, you can offer special perks and discounts to your customers to encourage them to come back to your boutique again and again. Your boutique POS software should have a built-in customer loyalty program that allows you to customize membership perks and track program member data. 

An added benefit of integrated customer loyalty in your boutique POS is that loyalty programs offer a wealth of insights about your clientele. Your POS system should break down your customers’ favorite items, shopping habits, and even seasonal trends — all of which can help you fine-tune your inventory, adjust your operations, and design effective promotions. 

Finding the Right Boutique POS

Finding the perfect POS system for your boutique may seem like a challenge, but having the right requirements in mind can guide you on your journey. 

Prioritizing smart inventory management, convenient customer service tools, and sales-boosting features like a customer loyalty program will ensure that you’re getting the most out of your boutique POS.

If you’re looking for a POS system designed specifically with the needs of retailers in mind, give Comcash a try. Schedule a demo with one of our industry experts today to see how Comcash can transform your boutique.