You wouldn’t buy a car without taking it for a test drive, so why would you invest in a point of sale (POS) system without seeing it in action?
Your store’s POS solution touches every single aspect of your operations. It processes all of your sales, manages your inventory, monitors your store’s financial health, and empowers you to grow your loyal customer base.
Since your POS system has such a major impact on your store’s success, it’s crucial to feel confident that you’re making the right decision for your small business.
A critical touchpoint on your journey to finding the perfect POS system is a live, personalized demonstration of its interface and features. This POS demo will give you key insights and help you decide whether or not it’s the right fit for your store’s needs.
In this blog, we’ll explore what to expect during a POS demo and why this is an unskippable step if you’re looking to streamline your operations and boost your sales.
What To Expect During a POS Demo
Investing in a POS system is a major decision. You’ll need to determine your store’s unique needs, research different providers, and narrow down your options by features, budget, and reviews.
To help you make a final decision, many providers offer interactive demonstrations of their software, giving you the opportunity to connect with a representative who knows the system inside and out.
During your POS demo, an expert will guide you through the system’s main features, showcase how the software handles different scenarios, and answer any questions you might have.
Let’s explore three reasons why a POS demo is a foundational stepping stone on your journey to finding the perfect fit for your store.
1. Experience the POS System’s Features Firsthand
Reading about the features of a POS solution and seeing them in action can be surprisingly different, which is why it’s so important to engage directly with the POS system during a live demo.
For example, as a sales representative walks you through a sample transaction, you’ll be able to see how user-friendly the checkout interface is and evaluate whether or not the software will be able to keep up with your store’s day-to-day demands.
As you experience the POS system’s functionality firsthand, you might notice that it’s missing a few of the features that you need most — but you might also discover unexpected features to add to your list of must-haves.
During your POS demo, make sure that you get a comprehensive overview of what it would be like to use the system for every task in your store, including processing sales, inputting new items into your inventory, generating different types of sales reports, and creating customer profiles for your loyalty program.
2. Get Real-Time Answers to Your Questions
Selecting a POS solution is a major decision for your small business, and you need as much information as possible to make the right choice.
Instead of scouring the internet for answers to your questions, a live POS demo gives you the chance to consult with a point of sale expert and get immediate, thorough explanations. For example, if you’re curious about the POS system’s customer relationship management (CRM) capabilities, your representative will be able to show you exactly how to customize your loyalty program benefits, create new customer accounts, and view insights about their shopping habits.
Along with the opportunity to learn more in general about POS technology, you’ll be able to ask questions in real time as your representative guides you through their software, helping you make a more informed decision.
3. Gauge the Quality of Customer Support
When searching for the right POS system, you’re not just choosing a software solution; you’re also selecting a team to support your business’ growth. If your POS system goes down or you encounter a problem with a feature, you’ll want fast, reliable support to help you get back to making sales.
That’s why customer support is one of the most important factors to keep in mind on your journey to find the right fit.
A live POS demo gives you a glimpse into the future partnership you’ll have with your provider. Your representative should be helpful, friendly, and knowledgeable, assuring you that their team will stick by your side as your business’ needs change and evolve.
Get a Demo of the Best Retail POS Solution
A live POS demo is an essential step in making a confident decision about which point of sale solution is the best fit for your small business. You’ll be able to see how easy it is to use the POS system, discover its most helpful features, access comprehensive answers to all your POS questions, and get a feel for the quality of support you’ll receive as a customer.
Ready to take the best retail POS system on the market for a spin? Schedule your personalized demo of Comcash today!