CRM and Customer Loyalty are included in the System
Our system is instrumental in tracking and increasing your Customer Lifetime Value and Average Order Value. Get new customers, identify your best customers, keep them engaged, and build your brand.
- Phone Sales
Sometimes you need to ring sales and quotes when you aren't in front of a POS terminal.
Data Analytics will help you identify your most profitable customers and recommend promotions to increase customer return visits.
The e-receipt is now the gateway to receiving customer information.
Customers are comfortable receiving targeted email and COMCASH can send many of these automatically.
Promote products and create return visits with targeted promotions.
- Web Store
The Web Store is your virtual Sales Outlet but also the portal for customers to the ERP system where they can view and manage much of their own information.
the factors influencing the choice of product
Consumers consider more than price in deciding whether to purchase a product.
Relevance to perception of value for money.
- In general, consistently offers better prices compared with anywhere else
- Offers exceptionally low prices from time to time
- I can easily find the specific items I want
- This retailer is the most convenient for me to shop
- I know and trust this retailer
- The items they sell are always good quality levels
- Has good range of prices and quality levels
- The return policy and process are reasonable and easy to follow
- Retailer makes it easy to find information about items and conduct research
- Has reasonable delivery costs
- Has a loyalty program that gives me rewards I realty value